FAQ

You can either use the contact form on this website, or email me at hello@jacobheston.com.au

I'm Geelong based in Victoria Australia and yes I love to travel! If you want me to photograph your story, it may require a travel fee depending on your package.

Delivery of your album is 6-8 weeks (sometimes less depending on the season I photograph your story. You can download all the photos from the gallery as well as your USB (Package dependant)

If both services are booked, a dedicated team member/videographer will work alongside me for the day, all post edits are conducted via myself ensuring the same quality & style across both.
There is no discount for booking both services. They are treated as two separate individual services & remain at their current prices.

For a 8 hours coverage wedding, you will receive between 600 to 800 fully edited images. I always choose quality rather than quantity. Full day packages is generally up to x800+ as i am shooting over a longer period of time.

You can find me on instagram via
@Jacobhestonvlife
@Jacobhestonweddings

I require a $800 deposit per package to secure your wedding booking. This amount is not refundable in the event of cancellation. Your wedding date will not be 100% secured until deposit is paid and invoices are sent.

Yes absolutely, if more hours are needed, this is an calculated at $200 additional per hour.

Absolutely! Facetime or Zoom appointments are made prior to booking.

Approximately 25 minutes should be fine. After the ceremony is the best time to do this, as everyone is there and ready to go. For bigger families, more time may be required!

I try to be as flexible as possible with my time. Just talk to me on the day and we will work something out.

I got you! trust the process, I do this for a living :P

During your wedding day, I am on my feet the whole time, running around like a mad thing to make sure I get all the photos. It’s extremely tiring and my energy wears thin as the day goes on! As a result, it is hugely appreciated that I get some sort of food if I am there when everyone else is eating. I am a Ninja!

I eat everything

All of your images will be retouched, which involves colour toning, contrast, brightness, sharpening and other editing processes.
If you request extensive editing such as replacing full backgrounds, removing large, complicated objects or anything that requires far more work than usual, an additional fee may be required.

Like photos, your video will be colour graded ensuring all clips are matching as lighting can vary from shot to shot. There is a lot more work that goes into video with sound, movement audio recordings ect.

In short, no. The images represent me as a brand, and having anyone else edit them takes away from that. If you have any additional editing requirements let me know and I will help you out.

Again, no. My edits represent me as a brand & my photo style. This is ultimately the reason you have chosen me, trust the process :)

Albums are provided via the Tangible package only.