Covid-19 Rescheduling


Arghhh, that dreaded word… COVID!

Do you need to reschedule your wedding date? Not a problem, we are all in the same boat… My availability is constantly changing so please advise asap, especially if your wedding involves interstate travel

hello@jacobheston.com.au

Covid-19 FAQ

We have a date in mind, we would like to rebook, what next?

Please email me at hello@jacobhestonweddings.com.au with your purposed date & from there, we can confirm the dates & rebooking together.

We have already rebooked for a date you’re not available?

If you have chosen a date in which I am already booked for, a trusted shooter with a similar style will be sent out on my accord. All post editing is still conducted by me & I will do my best to work with all parties involved to replicate my style as much as possible. If you do not wish for this, refund would occur minus 50% off your booking fee,($400) per package.

We’re looking at postponing, are there any new fees?

No, there will be no new fees when moving your wedding date. All fees are transferred across to your new date.

We are going to cancel our wedding altogether, what now?

If you decide to cancel your wedding day altogether, refund will occur minus 50% off your booking fee, ($400) per package.

FAQ

How do we contact you?

You can either use the contact form on this website, or email me at hello@jacobheston.com.au

Where are you based and do you travel?

I'm Geelong based in Victoria Australia and yes I love to travel! If you want me to photograph your story, it may require a travel fee depending on your package.

When will we get our photos?

Delivery of your album is 6-8 weeks (sometimes less depending on the season I photograph your story). You can download all the photos from the gallery as well as your USB (Package dependant)

We would like to book Photo & film for our day, is there a package deal?

If both services are booked, a dedicated team member/videographer will work alongside me for the day, all post edits are conducted via myself ensuring the same quality & style across both.
There is no discount for booking both services. They are treated as two separate individual services & remain at their current prices.

How many pictures will we receive?

For a 8 hours coverage wedding, you will receive between 400 to 500 fully edited images. I always choose quality rather than quantity. Full day packages is generally up to x800 as i am shooting over a longer period of time.

Where can we find your other photography work?

You can find me on instagram via
Jacobhestonvibes
JacobHestonWeddings

Booking your date

I require a $800 deposit per package to secure your wedding booking. This amount is not refundable in the event of cancellation. Your wedding date will not be 100% secured until deposit is paid and invoices are sent.

Off Season weddings?

Australia Wedding off season is classified between May - September. Please enquire if you you are marrying during this time.

Can we meet you before we book you?

Absolutely! Lets have a coffee and discuss any ideas or questions you might have. If you're too busy or live in a remote area - I am also happy to Facetime.

My friend/college/family member is trying to built a portfolio, can they photograph the wedding too?

It’s nice to have family members and friends take photos, but if they get in my way it can be very frustrating for you, and for me. In the end I want to take the most beautiful pictures I can, and I only have a set amount of time to do it in. The moments in weddings that are the best can happen in a few seconds – and if I miss it, then you miss out on getting the photos.

How long should we allow for family photos?

Approximately 45 minutes to an hour should be fine. After the ceremony is the best time to do this, as everyone is there and ready to go. For bigger families, more time may be required!

It is the day of my wedding and I have decided I need a longer session, what do I do?

I try to be as flexible as possible with my time, especially for weddings! Just talk to me on the day and we will work something out.

I don’t know how to pose? I’m going to look awkward!

Posing seems incredibly daunting, I know, but you will manage! I have worked with many beginners– in fact there aren't many couples who have had professional photos/video taken before their wedding. I like to make the photo shoot time as fun and relaxed as possible - if things get stale, i have a posing deck of cards we can bring out :)

Should we provide a meal at reception for Jacob?

During your wedding day, I am on my feet the whole time, running around like a mad thing to make sure I get all the photos. It’s extremely tiring and my energy wears thin as the day goes on! As a result, it is hugely appreciated that I get some sort of food if I am there when everyone else is eating. I am a Ninja!

Any dietary requirements?

I eat everything

What are edited/retouched images?

All of your images will be retouched, which involves colour toning, contrast, brightness, sharpening and other editing processes.
If you request extensive editing such as replacing full backgrounds, removing large, complicated objects or anything that requires far more work than usual, an additional fee may be required.

What are colour graded videos?

Like photos, your video will be colour graded ensuring all clips are matching as lighting can vary from shot to shot. There is a lot more work that goes into video with sound, movement audio recordings ect.

Can I edit the images/video myself?

In short, no. The images represent me as a brand, and having anyone else edit them takes away from that. If you have any additional editing requirements let me know and I will help you out.

What about Albums?

When we have our met & greet please ask for me to bring a sample album & we can discuss pricing depending on what you would like.
Depending on what style of album you would like will determine your price :)